1. Information We Collect
We may collect information you provide directly, including account credentials, nickname, avatar, email address, phone number, profile updates, support messages, script submissions, comments, likes, favorites, and other content you choose to share.
We may also collect app usage information, including drama titles viewed, playback progress, search queries, watch history, favorites, episode unlocks, recharge records, wallet activity, device identifiers, app version, log data, approximate location derived from network information, and diagnostics used to keep the service reliable.
2. How We Use Information
We use information to operate DramatiQ, authenticate users, provide video playback, recommend short dramas, maintain watch history, process episode unlocks, manage wallet records, detect abuse, troubleshoot errors, improve features, respond to support requests, and comply with legal obligations.
3. Payments and Purchases
DramatiQ may use third-party payment providers or app store payment systems for recharges, coins, episode unlocks, donations, and related transactions. We do not intentionally store full payment card numbers. Payment providers may process transaction details under their own privacy terms.
4. User Content and Script Square
If you publish scripts, comments, profile details, images, or other content in community features such as Script Square, that content may be visible to other users. Please avoid posting sensitive personal information in public areas.
5. Sharing of Information
We may share information with service providers who help us host media, store data, deliver content, process payments, provide analytics, send notifications, prevent fraud, and support app operations. We may also disclose information if required by law, to protect rights and safety, or as part of a business transfer such as a merger or acquisition.
6. Cookies and Similar Technologies
Our website and related services may use cookies, local storage, device identifiers, analytics SDKs, or similar technologies to keep you signed in, remember preferences, measure performance, and improve recommendations.
7. Data Retention
We retain information for as long as needed to provide DramatiQ, maintain account records, resolve disputes, enforce agreements, support security, and meet legal or operational requirements. Some records may remain in backups for a limited period.
8. Your Choices
Depending on your location and the features available to you, you may request access, correction, deletion, or export of certain personal information. You may also update profile information, manage app permissions through your device settings, or request account deletion where supported.
9. Children
DramatiQ is not intended for children under the minimum age required by applicable law. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
10. Security
We use reasonable technical and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Transfers
DramatiQ may process information in countries or regions other than where you live. Where required, we use appropriate safeguards for cross-border processing.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify users through the app, website, or other appropriate channels.
13. Contact
For privacy questions or requests, contact the DramatiQ support team through the in-app feedback channel or the official website contact method made available for your region.